Human
Touch
Challenge
After more than thirty years of designing award-winning massage chairs, Human Touch wished to be better understood. Although they had experienced great success throughout their history, they felt that their approach to products made them much more than just “a chair company.” In fact, they defined themselves as a wellness company and brought that approach to their entire product line.
With a new, game-changing product ready to debut, the time was ripe to reassert Human Touch’s identity as a wellness company.
To implement these ideas, HT contacted our partners at Info Retail for strategy and design of showroom and tradeshow environments to be deployed in Las Vegas. When video emerged as an integral part of the project, Info Retail tapped People of Resource to concept and produce the necessary video assets.
Solution
Although the stimulus for this project revolved around the debut of a new product, the opportunity to make Human Touch better understood as a wellness company was also great. Thus, instead of just filming a product demonstration video for Human Touch, People of Resource pitched an illustrative branding piece for the company. While the chairs were vital to manifest the company’s intent, the ideals and values behind them transcend individual products.
To point more to the idea of wellness, as well as introduce the innovative HT Connect features, the video we pitched was a person-centered story of using and benefiting from Human Touch technology.
Results
By underlining, literally, the importance of the experience of rejuvenation and therapy offered by Human Touch products, the video was able to show more of the identity of the company and it’s values instead of just one chair. It also illustrated the effectiveness of the unprecedented HT Connect technology.
The video can be seen in rotation in Human Touch’s flagship store in Las Vegas.
